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Business Intelligence & Analytics

Realizing the real-time enterprise through enhanced information collaboration and dynamic decision-making applications. Empower your operational, strategic and intelligence teams with state-of-art technology applications for instant intelligence from your operations and industry.

Applications include:

Operations analysis

Analytics to capture key result statistics, analyze operational productivity parameters, identify non-performance issues, track production schedules, and manage inventories and reorders. Dashboard applications across the tactical decision makers to accurately address day-day business priorities and key decisions for operational excellence.

Customer management analysis

Business analytics to help businesses improve customer targeting, revenue management, customer knowledge management, and multi-channel integration. By analysing transactional data during the day, customer profiling, profitability analytics can be addressed.

Trend analysis

With accurate analysis of stock-outs, organizations can tailor demand forecasting to improve their in-stock levels. At the same time, by assessing the impact on customer demand patterns of removing slow-moving product lines, decision-makers can gain insights to optimise customer satisfaction and stock turn.

Supply chain analysis

Real-time trace ability is essential for businesses especially in Retail, who want to respond quickly to changing demand. Business analytics can help retailers attain a clearer view of their supply chain and even re-route global consignments to accelerate deliveries as necessary.

Category and event analysis

Using business analytic tools in event monitoring, category management, and new product introductions is vital. Analytics and intelligence to manage your internal and external events to meet your customer preferences and return from investments. In addition, new product performance and the impact of promotions need to be quickly analysed so that organizations can maintain a competitive edge.

Supplier relationship analysis

Vendor management, access to instant supplier options, better inventory replenishment decisions can be enabled through a real-time intelligence supplier management. Successful replenishment often depends on the efficiency of third-party logistics providers. Sharing accurate performance data with suppliers can help avert queries over service level agreements and provide a common basis for mutual improvement.